What operational choice for the Filet-O-Fish prioritizes product consistency over ingredient variety?
Answer
Using a single, reliably managed stock like Alaska Pollock.
A crucial aspect of operating a high-volume fast-food chain like McDonald's is ensuring that a customer receives nearly identical products regardless of their geographic location. To achieve this absolute uniformity, the system relies on sourcing from a single, consistently managed source, which in this case is the Alaska Pollock stock. By locking into this reliable supply, the company minimizes variables in taste and texture, which is deemed more important than offering ingredient variety, such as switching to a different white fish like cod, which might have different flavor characteristics.
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