What are the three mandated operational areas for foodservice catering to Gen Z?
Answer
Menu Evolution, Value Alignment, and Service Model Digitization
The preferences and habits of the Gen Z demographic require specific adjustments within the operational structure of the foodservice industry. These adjustments fall clearly into three mandated areas. First, Menu Evolution requires incorporating elements like plant-based proteins and global flavors. Second, Value Alignment demands transparent communication regarding sustainability efforts across the supply chain. Third, Service Model Digitization necessitates implementing superior technology for efficiency, such as streamlined online ordering and mobile payment systems to meet their expectations for speed and convenience.
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